RETURN AND REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or other proof of purchase.

How to start a return

To start a return, please contact us at info@danjakohler.com.

Please note that approved returns will need to be sent to:

Give a Fuck Gifts
96A Crassula Road
Tableview
Cape Town
7441
South Africa

If your return is accepted, we’ll provide you with a return shipping label where applicable, together with instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us at info@danjakohler.com if you have any questions about returns.

Damages and issues

Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, including:

• Perishable goods, such as food, flowers or plants
• Custom or personalised products
• Personal care goods, where applicable
• Hazardous materials
• Flammable liquids or gases

Please get in touch if you have questions or concerns about whether your specific item is eligible for return.

Unfortunately, we cannot accept returns on sale items or gift cards, except where a return or refund is required by applicable law.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return has been accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days.

Please remember that it may take additional time for your bank or payment provider to process and post the refund to your account.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at info@danjakohler.com.